Case Management - MadCAP

Each HIV positive individual that is enrolled in case management receives services that are confidential, voluntary, and free of charge. Case managers recognize the important link between the individual’s physical health and his or her overall quality of life. At MadCAP, there are two case management programs offered. One is through the Ryan White Program and the other is through the Illinois Department of Human Services Home Services Program.

Woman with case filesThe goal of Ryan White Case Management is to provide comprehensive health and support services for people living with HIV/AIDS. The case manager schedules a face-to-face “intake” meeting with each referred individual in the office. During intake, the case manager does an assessment to help determine the individual’s medical and other needs as well as determining eligibility for various programs and services. For this reason, the case manager may request the following from the individual:

  • HIV diagnosis verification
  • Income and insurance information
  • A list of current medications
  • Most current lab reports
  • Social security number
  • Photo identification

The goal of case management through the Home Service Program is to provide an alternative to nursing home placement for those persons with disabilities who are at risk for placement. To determine eligibility, a case manager will visit the person at home to discuss eligibility and available services. An assessment will be completed to determine any functional daily living limitations and to complete a financial and non-financial eligibility assessment. Once the assessments are completed, a service plan will be developed and assistance will be given to the eligible individual to help locate appropriate service providers. Before services can begin, we will need to collect an information release to acquire a physician's certification stating services are necessary and appropriate.

If a patient is HIV positive, services are available such as:

  • Personal assistant services
  • Homemaker services
  • Maintenance home health
  • Home delivered meals
  • Electronic home response
  • Adult day care
  • Assistive equipment
  • Environmental modification
  • Respite services

To determine eligibility, contact a case manager.